On Thursday, March 19th, MITX held the first installment of our User Experience Series titled User Experience - How it's Changed and Why it's Important. Check out #MITXUX if you want to see the whole conversation on Twitter. But like me, I know you're pressed for time, so I thought I'd give you my recap.
Books Referenced:
- Designing for Interaction
- Don't Make Me Think (recommended twice)
- Groundswell
- Everything Is Miscellaneous (recommended twice)
- How Buildings Learn
- Neuro Web Design
- Paradox of Choice
- Predictably Irrational: The Hidden Forces That Shape Our Decisions
- The Tipping Point
- The User Is Always Right
- Visual Explanations
- Thoughtful Interaction Design
Blogs Referenced:
Attendees Blog Posts:
#MITXUX - Top 10 Tweets
- matto: I'd rather design, and continuously redesign, for comfort rather than delight. As a goal at least. Don't want to avoid delight. #mitxux
- MITX: #mitxux important question to ask yourself, when was the last time you watched your users use your product? Personas are not enough
- matto: Good designers are like 5 tool players in baseball. Able to research, wireframe, design, code... much nodding by panelists. #mitxux
- lcusson: #MITXUX gather evidence as early as possible in the process to ensure your project's on the right track in the consumer's mind
- matto: Audience ?: What is UX ROI? Fidelity uses Customer Experience Index to track. Not only device, but helps with defining baseline. #mitxux
- lcusson: #MITXUX usability team can be the voice of the customer in many organizations
- matto: Toby: Design your home page as a welcoming page but also as a wayfinding page when user goes there from a deep link. #mitxux
- matto: Fred (Fidelity): "Make you brand show through even in the bad times." Focus on making a pos exp even out of the errors. #mitxux
- lcusson: #MITXUX meet the needs of usefulness and comfort, then strive for delight & pleasure
- MITX: #mitxux one speaker notes a good user experience is when the "user's" expectations are exceeded
